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United States



When it comes to Support, they have to be extremely lucky to even get the most basic of things even remotely correct.
One time they bonked my entire profile and when i went to appeal they said that "they don't keep track of that content history" so they can't tell me what rule I broke and how, and that "ban was applied correctly" in the same paragraph.
Even when i tried to report bugs with Steam store pages itself it took a little of back and forth before they understood what i meant along with tons of screenshots so they can "pass it on" and fix.
But I have had a few times where they did unban me and took what I said about some devs in the past and actually took action on them (even if it took them around a year to do anything).